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Buzz Bulletin

Are you Grateful (in April)?

Julia Palmer - Monday, April 16, 2012
"A man's indebtedness is not virtue; his repayment is. Virtue begins when he dedicates himself actively to the job of gratitude" Ruth Benedict
                       
It's Grateful in April month - so a great chance for me to check in with you to see how you are going with it?

If you are not familiar with it - it was started by m.a.d.woman founder Melina Schamroth to encourage people to feel great about themselves no matter what circumstances they are facing. I first met Melina several years ago and am very grateful that she was kind enough to invite me to stay with her when in Melbourne. It was during the early stages, we were building the business so budgets were tight and I can certainly confirm that our m.a.d. friend walks the walk!!!

She is a social entrepreneur known for encouraging people to make a positive difference to their community, environment and people in need.

What can you be doing this minute, hour, week and month to celebrate your wins AND what you can you do to show your gratitude to members of your network for how they have helped you?

Thanks for reading this short edition of BUZZ,  please share your stories / comment below

As always, get in touch to chat further.

Happy Netships,
Julia Palmer

ps - Next 2-Day Create Net[work]s & Manage Net[work]s Public Program in June in Sydney. Early bird enrolment is now open! (click here & enter 'Early Bird' as discount code).  



   

Kevin Sheedy on Leadership - apply his advice to your networking

Julia Palmer - Monday, March 19, 2012
 BUZZ QUOTE
  
 
                                                     "The will to win is important, but the will to prepare is vital."                                                                      
-Joe Paterno
                         

A few weeks ago, I was invited to attend a NSW Chamber lunch with Guest Speaker - Kevin Sheedy. Non AFL fans and non Victorian's may not be familiar with that name, so for those that aren't Kevin is the new head coach of the Greater Western Sydney (GWS) Giants - the new Sydney AFL team!

He takes this role in his sixties, with a life-time of achievements — three premierships as a player and four as a coach —and no wonder he has a legendary stature! 

I went along because we have recently trained and mentored some of the AFL head office team so I was keen to expand my conversational skills when it comes to AFL (+ my cousin is engaged to a raving Swans fan). The thing is though, after hearing Kevin present, I realised his impact in far bigger than just on the sporting world - he is a leader with integrity and a man we can all learn many life lessons from. 

In today's BUZZ, I want to share some quotes and advice from my inspiring lunch with Kevin Sheedy (KS) and apply his wisdom to your networking efforts:) 

1. Take a longer term view

KS measure success quarterly - not on every game! The plan is to win a premiership and he views loses as confidence building and learning how to perform to achieve the end result! 

If you translate this to your networking - how many of you are aligning you activities to an overall goal or outcome, rather than putting all your focus on one event/ function?

2. Respect People

KS learnt early on in his career, as a tradies apprentice, that being on time, working well with others (in his case other trades on the job) and giving 100% were attributes that helped him do his job better and stay employed. 

If you apply similar disciplines to your networking - how many of you are thinking about the needs of others and how you can be more effective in every interaction?

3. Look for positives (don't focus on negatives)

When it comes to building his team - KS thinks outside the box! He was the first person to involve indigenous players in AFL many years ago. Still to this day, he has a nurturing approach to recruiting and retaining players ~ "until you open up the possibilities, you don't know who/ what you are not finding"  he rightly said. 

Building a network is like building a team. Some people are too quick to invite people in! Have you thought about if they fit with you? are your objectives aligned? can you see this person adding to or disrupting the rest of your team?

Well, lots to think about as you get on with your day. Thanks for reading this edition of BUZZ,  please share your stories or comment on this edition of buzz -  below

To find out more on how strategic face-to-face networking can help you attract the right people, improve your business performance, people skills, career progression, product/services and much more click here.

As always, get in touch to chat further.

Happy Netships,
Julia Palmer

ps - Due to popular demand we will run our 2-Day Create Net[work]s & Manage Net[work]s Public Program in June in Sydney. Early bird enrolment is now open! (click here & enter 'Early Bird' as discount code).  

 
 A ONE-OFF 
MID YEAR INTAKE.
SYDNEY ONLY




   

Nobody ever died of discomfort - could this blog help you achieve more...?

Julia Palmer - Monday, February 20, 2012
 BUZZ QUOTE
  
 
                                                     "
 
Nobody ever died of discomfort, yet living in the name of comfort has killed more ideas, more opportunities, more actions, and more growth than everything else combined. Comfort kills!"
T. Harv Eker
                         

Let's face it, we are creatures of habit and often find ourselves getting quite comfortable in our daily routines. As human beings we all have our comfort zones, be it in both our personal and professional lives. While the security of the foreseeable can be quite calming, more often than not we find ourselves stuck in the proverbial "safety blanket" limiting our capabilities and opportunities. 

For some one of the most common activities to take people out of their comfort zones is face-to-face networking. Even the mere thought of attempting to develop professional relationships is enough to make some people simply avoid it. For me personally, the mere thought of anyone missing out on potential opportunities to develop mutually beneficial relationships and impede their own career progression every day of the week by avoiding opportunities due to fear is deeply upsetting. 

During one of many conversations I've had around this topic with both clients and friends of mine, a particular saying was once shared and has rang true ever since "Add a dash of creativity, a hint of curiosity, a pinch of courage and mix well."

As direct as this may seem, I see it as you have two choices...remain in your comfort, watch the world pass you by as you stand stagnate making a conscious decision to limit your life choices and opportunities OR let go of the proverbial "safety blanket" and take that first step, because that's where real personal and professional growth takes place! Once we stretch ourselves beyond our current capabilities, we really don't want to go backwards and more often than not, it's at this point we wonder why it took so long to make the leap in the first place. If you feel your heart rate and breathing increase and you find this really resonates with you, read on...

This is your body's natural drug, adrenalin, and in moderation, makes you sharper, quicker, and more creative. It creates a feeling of excitement and exhilaration that comes from doing something new.

In my personal experience, the more often often I take myself out of my "comfort zone" on a daily basis, the easier it gets and getting started is a lot easier than you think. Your first step may be as simple as driving home a different route, or making eye contact and saying hello to that person you pass each morning on your morning walk. Who knows, that fellow morning walker could be that CEO of that particular company you've been wanting to work for the past 12 months. You may even find you have a lot more in common you than you think!

Trying new things creates confidence. Confidence creates self empowerment and makes us feel good.

Breaking down your personal barriers to change may seem like a very daunting task. I'm not going to down play how overwhelming and uncomfortable both mentally and physically this can be. However by taking control and exposing your skills more publicly, the options available to you will increase, your competencies will develop and I guarantee you will become a more rounded person where both yourself and others will benefit as a result.

To find out more on how strategic face-to-face networking can help you attract the right people, improve your business performance, people skills, career progression, product/services and much more click here.

Share your stories or comment on this edition of buzz below

As always, get in touch to chat further.

Happy Netships,
Julia Palmer


ps - Last chance to enrol for our 2-Day Create Net[work]s & Manage Net[work]s Public Program in March (early bird extended to COB this Thurs)

  Melbourne - 7 & 8 March (in 3 weeks)
Sydney - 14 & 15 March (in 4 weeks)
Brisbane - 21 & 22 March (in 5 weeks)

Please click here for more on course details and dates in your nearest capital city



   

Festive Networking Challenge

Julia Palmer - Friday, December 23, 2011
BUZZ QUOTE
  
 
                       
“Coming together is a beginning, staying together is progress, and working together is success."
                                                                            

I love this Buzz quote! It was sent to me by one of my mentoree's recently who has just embraced and implemented a networking strategy aligned to her job description. You see, like most people she was missing out on so many opportunities to leverage her existing networks.

That brings me to your 'festive networking challenge' - if you choose to accept? In a few days you will be (hopefully) surrounded by friends and family at Christmas get togethers all around the world (yes, we have buzz readers everywhere:). 

A question I have asked most my audiences in 2011 was 'do your personal networks know how to promote you?' and alarmingly most confessed that the answer is no! For these people, may I suggest you focus on the later part of the BUZZ quote "...and working together is success". there are SO many untapped opportunities in personal networks and the responsibility relies on us to properly educate our networks on what we do so that they in turn can promote us to their networks when appropriate. Think about it, you would do it for them so why not let them help you too?

We held our End of Year Lunch last Friday and I asked everyone to tell me their highlight for the year - which we then printed on their place cards. These made great conversation starters and enabled our guests to get to know each other on a deeper level. 

So when you are asked by uncle Geoff or cousin Sally 'How's work?" or "what do you do these days?", Don't brush it off and give a one word answer, take the opportunity to tell them a highlight in the form of a story so they can (finally) get what it is you do! Did you win a tender, start a new product line, diversify, streamline, win an award etc. Don't mistake this conversation for boasting, it's all about helping them understand you better, so the more stories and examples you can use the better. 

Wouldn't it be nice to leave your festive events this year with a real sense of connection and achievement thanks to the conversations you lead?

Share your stories or comment on this edition of buzz - below

As always, 
get in touch to chat further.

Happy Netships & Happy Festivities,
Julia Palmer

ps - Follow me on Twitter - juliasbuzz
pps - Enrol for Create and Manage Net[work]s in 2012 see website for details...



   

Quality Contacts

Julia Palmer - Tuesday, October 18, 2011

I sincerely appreciate the messages over the weekend for my inclusion in the SMH article on Saturday.  It's a weird feeling to flip over and see yourself on the cover! A big thanks to Ann-Maree Moodie who interviewed me and so accurately captured my thoughts.

The My Career article 'Quality Contacts' is saved as a PDF here SMH_Julia Palmer 151011 in case you missed it. It seems many of you have been reflecting on the quality of your network recently and rightly so as many opportunities are lost and events wasted based on the wrong approach and behaviours.

Latest Buzz on tantrum behaviours leading to poor quality networks below…but first here are 2 important updates;

As I stood waiting for my coffee this morning, joking with the guy in front about the number of sugars in his colleagues coffee's, his phone rang and he answered with "Anthony, how can I help you?". I assumed the callers name with Anthony until he said "no problem John, we will be there in 30 minutes". He was from State Transit Authority (this I gathered from the signage on his truck).

It got me thinking about the number of tantrums I have witnessed lately and how Anthony's approach to his network may just be the difference between quality contacts and just contacts.

Throwing a tantrum doesn't help! I have spent the last few months travelling, first presenting at various cities around Australia and then I headed off to Canada and the US. I think you can all relate to the fact that things go wrong when travelling; taxi's don't show up, flight's are delayed, restaurants are busy and no matter how hungry you are your entree still gets forgotten! 

With a smile plastered on my face most of the time, nothing phased me and the more I demonstrated this the nicer people were to me. People can choose to help you or not and often they can turn things around for you but if you throw a tantrum they probably won't! I got discounts on items without asking, they threw in free dessert as well as entree's when the entree was late for me and my cousin (who is a lawyer and would have taken a much different approach to me!) and I shared taxi's so everyone could make their flights and the list goes on.

Most people shoot themselves in the foot my being rude and demanding and I really believe it all comes down to how you handle yourself and the situation! The Buzz quote included in this edition couldn't be more true 'You haven't lost your smile at all. It's right under your nose. You just forgot it was there'

Yes, you can over smile. I was training, soon to be, Relationship Manager's for an Australian Bank recently and was asked this. There is a balance with smiling and it must be genuine - over smiling makes you look insincere, it also means that the mirror neuron in the other person's brain isn't triggered for them to smile back at you and feel like helping you.

With silly season ahead - there are plenty of great chances to maximise your network. Think about the types of contacts in your networkhow many would you say are of 'quality'?. If this can be improved, I hope today's article get's you thinking about approaching each situation like Anthony to see how you can help and I'm sure people will want to help you back:)

Share your stories or comment on this edition of buzz - please go to the blog...

As always, 
get in touch to chat further.

Happy Netships,
Julia Palmer

ps - Follow me on Twitter - juliasbuzz
pps - Enrol for Create and Manage Net[work]s in November (early bird extended til 19th for Sydney) see below for details...



   

Do others impact your network?

Julia Palmer - Friday, July 29, 2011

Latest Buzz below…but first here are 2 events you can attend next week;

  • If you are keen to help me defend face-to-face networking – come to AIM’s National Networking Week event next Thursday –RSVP and details here
  • If you are a Network Central member – I will be presenting at next week’s webinar – click here

As you may know, I’m in the middle of our home renovation. Don’t worry; I will spare you the many tales of the chaos it has thrown my life into and just focus on the point I am making here. As you can imagine, one of the most critical elements is staying on top of the schedule and this means that the timing of ordering and delivery items must be exact.

I’m a firm believer that everyone in any organisation plays a pivotal role when it comes to relationship management, be it internal (within the company) or external (with clients, suppliers, partners etc).

Have you ever dealt with a company where you had a really good impression based on the initial person you dealt with and then another person in that same company didn’t provide the same level of communication/ service?

It’s happened to me a few times recently and it really affected my loyalty and desire to do business with them again. You see, it’s no good encouraging your sales and front of office people to be good with customers if your logistics and delivery people are rude and un-helpful!

When choosing our new windows supplier, I based my decision on how helpful they were and if they could meet our requirements in a timely, cost effective manner.  One Sales Executive stole the show! Where most companies couldn’t be bothered quoting, she did so within the hour. We spoke countless times to get measurements and sizes exact and then she assured me of a 2-week delivery timeframe (most others were 6 weeks).

Tick – first batch of windows ordered (we are also replacing existing old ones in a few weeks but urgently needed the ones for the extension), and now onto the next item… or so I thought.

The day before delivery, I had a voicemail from someone at the company saying that delivery cannot be made as agreed. When I called him back he said there was a problem with the glass manufacturer and delivery was postponed for nearly a week! I tried to explain that we needed them on-time so our place can be secured – can’t have big gapping holes for doors and windows (especially in winter). He was not very empathetic and said there was nothing he could do. It took me to call the sales exec and she then investigated further. Turns out only the glass for the doors was delayed and she could arrange all other items and frames to arrive earlier to enable correct fitting. Phew!

They never showed up on the new date agreed. I was training with clients the next day and checked my phone at lunch to get a very abrupt message from someone else at their company. Truck was on its way and if I wasn’t there to sign for it they can’t deliver.  I saved this message because it was left in such a rude manner. There was nothing I could do given I was with clients and didn’t pick up the message til lunch.

We managed to sort it out and they finally arrived safely. But I am now hesitant to order the rest of my windows from this company. No matter how good the initial service is, if others in the supply chain don’t demonstrate any care or concern it negates the first person’s efforts completely.

I bet this happens all the time in companies and hope this bulletin is a reminder to ensure that anyone that deals with any part of your networks needs to uphold the same values and commitment as the rest of the team to ensure that company continues to operate.  There is always an impact to every action and even though we got there in the end, the way things are handled has a huge bearing on your overall experience. If communication is more emotionally intelligent it will reduce stress and ensure both parties’ needs are met.

My neighbours have since started a renovation and they asked me for recommendations. Based on the two ‘bad seeds’, I didn’t feel comfortable recommending our supplier. 

Share your stories or comment here 
As always, get in touch to discuss your networking relationships
Julia Palmer
Networking Strategist



   

Networking is a waste of time! (or so I'm told)

Julia Palmer - Tuesday, July 05, 2011

Networking is a waste of time! (or so I'm told)

In the last few months, I have presented for the legal, small business, mining, engineering industries to name a few and when asked what they think of networking they have responded with the statement that they believe networking is a waste of their time.

I kind of expect some resistance from our matter of fact friends in legal, but the more I keep hearing this the more it got me thinking.

When I questioned a bit further, a commonality amongst people was that they also didn’t have good results from networking and therefore perceived it in a negative light. 

So if applying a networking strategy is new to you, let’s side step for a minute to talk about meetings. The meeting process can sometimes be as awkward as networking and there is an equally bad connotation that most meetings are time wasters as well.

Meetings, like networking, are both conducted face to face and in my opinion if you know how to conduct yourself to get optimal results, they are really important opportunities to maximise your time, energy and even monetary commitment to.

Take a moment to see how many of the following you are doing;

Do you…?

  • Always set an agenda
  • Clearly plan outcomes
  • Research topics/ people involved
  • Avoid distractions like mobile devices, laptops
  • Listen actively and be present to all conversations
  • Ensure you give valuable insights and comments where applicable
  • Follow up on all action items
  • Leave a positive impression on those you met/ met with

How did you go? If each statement is worth one point, did you get a perfect 8? Or is there room for improvement?

Another question to ask yourself is do your results differ between meetings and networking? And if so are you perhaps putting more effort into one over the other.?

I have no doubt that if you do the pre-work needed, act appropriately during face-to-face opportunities and follow up courteously for each you will see better results all round!

As always, get in touch to chat further. Please comment below on this edition of buzz 

Happy Netships,
Julia Palmer

ps - Last chance to enrol for Manage Net[work]s next Thursday (early bird extended to 6pm today) 




   

What is “Social Phobia”?

Julia Palmer - Tuesday, May 24, 2011
BUZZ QUOTE
  
 
                                                      “Change your thoughts and you change your world”                                                                      
              Norman Peale                        
.................................................................................................................................................................................................................................................

What is “Social Phobia”?

Do you dread the thought of going to that business networking event? Or how about a friends party on Saturday…are you worried about attending because you won’t know anyone there? If this sounds all too familiar, then you’re not alone. 

It's natural to feel self-conscious, nervous, or shy in front of others at times. For some people though, they can’t just push through these feelings; they have a (increasing more common) condition called social phobia.

It is estimated that around three per cent of the Australian population experience social phobia in any one year - up to 13 per cent of the population may develop social phobia during their lifetime.

Time and time again clients of mine share intimate thoughts and feelings with me around the challenges they’ve faced in the past at both business and social engagements.  And one very common one bought up in our conversation is the issue of walking into “that” room.

Other common events that can cause fear or avoidance and affect your ability to network in a range of situations include:

  • Crowds and parties.
  • Public speaking.
  • Starting or having a conversation.
  • Talking to a large group.
  • Voicing opinions.
  • Meeting someone new, shaking hands.
  • Talking with someone who is in a position of seniority or authority.
  • Being watched while doing something, such as eating, signing papers or talking on the telephone.
  • Situations that put them in the spotlight, such as parties to celebrate their own birthday.

Unfortunately a socially anxious person can't relax, ‘take it easy’ and enjoy themselves in public. It is important to differentiate that this only relates to social or public situations, as these same people are often fine when with family and close friends.

Treatment options include cognitive behaviour therapy, social skills training, relaxation and medication. Professor Ron Rapee at the centre for emotional health at Macquarie University recommends getting people gradually exposed to the things they are afraid of "It's what's referred to in the trade as exposure - " he says.

I have always said that networking is a learnt skill but didn’t realise the degree to which many people are hindered by this phobia.

If this sounds like you, maybe we can help? According to the hundreds of people we have trained to network over the years, a networking strategy gives you the practical skills that help increase your confidence to network. With practice, that confidence turns to comfort. We certainly help you with the emotional side along with learning practical behavioural techniques.

As you know, recently I presented at Kochie’s Business Builders Boot Camp, my talk was right before the celebration dinner and my goal was to help people get more out of the night.

The next day, I was interviewed and the particular focus was on shy networkers. Whilst I didn’t discuss social phobia’s, I did give some tips to help overcome shyness when networking.

For those interested, here is a link to the Interview by Suzi Dafnis from the Australian Businesswomen's Network



Here are some more practical tips to help make that experience of walking into “that” room one to look forward to rather than dread;.

  • Visualise the room/familiarise yourself with it
  • Instil some positive reinforcement. Get yourself into the right state of mind beforehand
  • Take time out to think about your personal qualities beforehand and be proud of them
  • Remember: everyone at the event wants to network.

Networking (that works for you) is a very rewarding activity. Please let us know if we can help you to enjoy the experience and get better results.

Remember to attend either Create or Manage Net[work]s with us over the next few weeks to take your networking to the next level.

As always, get in touch to chat further

Happy Netships,
Julia Palmer

ps - are you coming to one of our courses or cocktail nights soon? see website for details...



   

Latest BUZZ + Win a Ticket to KBB

Julia Palmer - Monday, April 04, 2011
BUZZ QUOTE
  
 
     “Each one of you has something no one else has, or has ever had: your fingerprints, your brain, your heart. Be an individual. Be unique. Stand out. Make noise. Make someone notice. That's the power of individuals.”     Jon Bon Jovi               
.................................................................................................................................................................................................................................................
Hi Julia, 

I talk so much about visibility but I never imagined we would be recognised globally for our marketing. Just shows that recognition can come from many angles and when you least expect it!.

BIG NEWS ~ the Business Networking Academy was the 2011 Rebrand 100. Global Awards Winner! After 8 years as bconsulted and all our hard work last year to re-launch, we are very proud of our designer's, Synsation for delivery us a great result and for their recent win. Talk about visibility on a global level! If you were at our re-brand events, you may even see pictures of yourself on the submission - so you too are famous! Read here for more on this amazing story ...

Now let's take visibility to a pure networking level and talk about pressing the flesh.

A few weeks ago, I was flicking through the paper awaiting a client when I saw the headline 'A BEER WITH BAIRD'. The then NSW Shadow Treasurer had launched a campaign where he was offering voters to meet him for a casual chat over a beer. 

Genius!

When asked why he did it, he explained it was a way for him to "bust out of Macquarie St and find out what people really think". Successful outcome for him? Given the election result, I guess so.

Speaking of pressing the flesh, how would you like to network with Mark Bouris, Cliff Rosenberg, David Koch, a bunch of fabulous entrepreneurs and me? 

The line up for Kochie's Business Builder's Boot Camp this Thursday & Friday is so impressive and there are a few tickets left. As I am a presenter (Thurs 5.35pm session) at the event we are able to offer you 30% off. Click here to register and use 'BIZNET' as your discount code.

WIN a ticket to KBB this week! (we have a spare as one of the BNA team is unable to attend). The complimentary ticket that we are offering is the Full Boot Camp Combo which inlcudes both conference days and the Small Business Celebration Night valued at $875 each.

To win it, simply reply to this email with a networking story where visibility paid off for you recently.
You must send your entry by 4pm today as we need to notify the Event team by 5pm who is attending. 

Awaiting to hear from you....

As always, get in touch to chat further

Happy Netships,
Julia Palmer



   

Social Grooming Just Like Chimps!

Julia Palmer - Tuesday, February 01, 2011

Do you like gossiping? I hope so, because done correctly it can really unite networks. Though many tell me they don't like the word 'gossiping' - you will be relieved to know it can really help build your career.

Even though it has a negative connotation, people just can't seem to resist partaking in a bit of information sharing at the workplace, which according to a great article I read in MyCareer over the weekend 'The good side to gossiping', is a good thing!

Andrew O'Keeffe from Hardwired Humans explained that the two reasons we gossip are; 
1. It's a really useful source of information
2. It's the way we form and maintain alliances

Apparently we are really similar to chimps in this regard! Chimps spend abut 20% of their day grooming each other and similarly about 20% of our day is spent on social grooming. According to O'Keeffe (who works closely with chimp expert Jane Goodall) there are numerous implications arising from our compulsion to share information. 

"Firstly it pays to be conscious about connections we have at work. Who we groom and who reciprocates with us? Likewise, we should be aware of who not to groom and who we should be careful of" he says. 

Sound familiar? Yep, you guessed it - we are always networking! 'want to catch up for a coffee?', 'guess what I just heard?' etc.

The reason I liked the above article so much is that it quantified that 20% of our day is spend gossiping/ chit chatting/ networking so it would make sense to make this act more deliberate. I think you can really use such opportunities to help raise your profile and that of others. 

You can be more strategic and plan positive outcomes for your networking. In fact, we do this with my mentoring clients. It really is amazing what can happen when you are more deliberate with your networking strategy. 

Think about how you use your social grooming time every day...?

If you want to open your gossip opportunities consider joining me at; 

9th of February, Sydney 
Panel event - Tracey Spicer, Rachael Oakes-Ash and Alison Watkins - facilitated by Karen Miles. Contact me if you want to join us at our table at the member rate? Network Central Event Details 

10th & 17th February 
The Business Networking Academy's 1 day Networking Skills Workshop (Sydney or Melbourne) ~ Create Net[work]s. I will extend the early bird to fill the last few places. Just add 'earlybird' as your discount code at the checkout.

25th of March, Sydney 
World's Next Practice Conference. If you are in Leadership, Marketing, Sales or Strategy, contact me to book your seat(s) at our table at VIP rate. Only 100 places to this 1 day event. 
More Details on Future Thread Conference

As always, get in touch to chat further

Happy Netships,
Julia Palmer